SmartQ version details
SmartQ 5.2
- Dialout on ISDN T-1
- Ability to set Outbound CallerID
- Installable on Windows 2003 Server
- Rewritten calculation module
- Supports comma-less syntax
- More thorough syntax validation
- Improved maintainability
- Port status bar
- Shows all port activity simultaneously
- Colored ribbon with ability to customize the color scheme
- Cell-phone/handset feature
- Pause before each item, prevents type-ahead
- Log File Analyzer
- Tools menu now has 'Analyze Logs' which allows user to browse to any log file, choose filters based on ports, actions during the call, etc.
- Dialed Number and ID available to Update query in Advanced Dialer
- Revised reference area
- Lower right side of the Current Activity screen has been revised and improved
SmartQ 5.1
- New Possibilities for Interaction with Users
- SmartQ makes it easy to support multiple languages in the same survey.
- SmartQ now supports the Urn Randomization method for assigning cohorts in clinical trials and other experiments.
- Special touchtone keys can now be defined as 2-key sequences.
- The entries that users make can now read back to them as single month and day values.
- You can set a default response in case the user skips past an item.
- You can add a pause before each question so that cell-phone users won't miss the beginning of each prompt as they are returning the phone to their ear after pressing a key.
- SmartQ can use the latest Cepstral engine to speak items to your callers.
- New Item Features
- You can create a custom item that executes an SQL query and saves the results to a text file. The filename can be calculated dynamically, based on date, time, or any other calculation.
- Custom items performing SQL queries UPDATE and DELETE can now check whether the result was successful or not.
- Items can cause files to be copied from one location to another on your storage devices and the filenames can be dynamically calculated by referring to previous item responses.
- The Formula Builder now allows you to calculate the “Count of Responses” as well as “Sum of Responses”.
- New Dialer Features
- Standard dialer jobs can now be scheduled up to 90 days in advance and 24 hours a day.
- The Dialer Job Sequence screen can now show up to 500 jobs.
- Improved Advanced Dialer's use of delimiter for lists of queries
- More Robust
- SmartQ checks the hard disk at the beginning of every call and warns the caller if there is inadequate storage space.
- Dynamic Export Improvements
- Both manual and automatic exporting operations can export to files whose names are calculated dynamically, using formula that can refer to response items. The survey designer can cause only selected records to be exported or generate a set of data files collated by any category.
- Exports created from the Export screen use buffered writes and complete several times faster than in previous versions.
SmartQ 5.0
- Email can be sent from within a survey
- Conditionally skip questions
- Surveys created from database table
- Instant Connect-for-Record
- Graceful shutdown
- View responses in real time on any port
- View call statistics in real time
- Hangup detector
SmartQ 4.5
- Added Survey Organizer
- Database error recovery
- Database-Configuration screen with color-coding and easy maintenance
- User interface for all validation methods: List, Access DB, Date, Substring
- User-definable X-Ray Views of entire surveys
- Parentheses, AND and OR in formulas
- Formula Syntax checker
- User-programmable calls to external DLL functions
- T1 transfers with second line
- Phone line configuration, ANI and DNIS support
- INSERT queries in custom calculations